Managed Services

Strategic IT starts with managed services

A critical element of using IT strategically is making sure it’s running smoothly. After all, when something goes wrong with your IT, everything grinds to a halt. Proactively managing your IT is step one of a strategic IT plan, helping you avoid unexpected downtime and ensuring that you are always up to date with patches and upgrades.

With managed services from Shannon Associates, you can expect:

Peace of mind - we monitor your systems 24/7
Less downtime - issues are identified before they cause problems
Fewer disruptions - most services are delivered remotely or overnight
Predictable budgeting - you pay only a flat monthly fee

We provide our MSP customers with remote monitoring as well as on-site and remote service. With our Pro Active approach, a technician will visit you once a week to prevent problems and keep you running smoothly.

Pre-Paid Hourly Contracts

We can provide your company pre-paid discounted hours used as you prefer to include:

• Repairs
• Network Administrator
• Projects
• Preventive Maintenance
• Documentation
• Discounted remote support rate for emergencies

Managed services from Shannon Associates provide you with more reliable performance and more predictable expenses. That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and the resulting downtime.

Ready to start thinking strategically?

Take the first step